Legal Information
Privacy Policy
NOLEXA Group is committed to protecting the privacy of any personal information you provide. NOLEXA complies with the Privacy Act 1988 (Commonwealth) and the National Privacy Principles. We need to collect some personal information from you, including your name and email address in order to provide services to you. You may also choose to provide us with your mobile phone number. NOLEXA is the controller and is responsible for your personal data (collectively referred to as ”NOLEXA”, “we”, “us” or “our” in this privacy policy)
We keep our privacy policy under regular review. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data)..
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
Identity Data includes first name, last name, username or similar identifier, title, date of birth and gender.
Contact Data includes billing address, delivery address, email address and telephone numbers.
Financial Data includes bank account and payment card details.
Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
Usage Data includes information about how you use our website, products and services.
Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
To provide you with the goods and services requested by you,
Provide you with the goods and services requested by you;
Poviding quality assurance for our goods and services
Responding to your enquiries and feedback regarding our business and our goods and services
Marketing including email marketing and text messaging, promotional activities relating to our goods and services
Enforcing the terms and conditions of our engagement with you
For the management of our database.
Ensuring compliance with statutory obligations.
NOLEXA stores personal information in a combination of computer storage facilities, paper-based files and other records. In so doing, we have taken reasonable steps to protect your personal information from misuse, interference and loss, and unauthorised access, modification or disclosure. When we no longer need your personal information, we take reasonable steps to destroy or permanently de-identify the information.
NOLEXA will take reasonable steps to make sure that the personal information we collect, use or disclose is accurate, complete and up to date. If your personal details change, such as your address or phone number, please contact our Privacy Officer by email or at the address detailed below.
At your request, NOLEXA will provide you with a copy of any personal information which we hold about you, unless an exception under the Privacy Act applies. We may charge reasonable fees for retrieving this information, in which case we will inform you of the fee and obtain your agreement to that fee before providing the information. We will promptly acknowledge and investigate any complaint about the way we manage personal information.
“If you have any questions or complaints about this Policy or our handling of your personal information, you can contact us as set out in this policy. Once a complaint has been lodged, we will let you know who will be handling your matter and when you can expect a full response within 30 days. If you are not satisfied with our response, please let us know and we will investigate further and respond to you. If you are still not satisfied, you can contact the Office of the Australian Information Commissioner whose website is located at www.oaic.gov.au”